Questions to ask before you agree to dental treatment

None of these questions are medical. They are about licences, prices, paperwork and advertising, and you are entitled to ask every one of them.

Last checked Before treatment, 4 min read

Information only, not medical advice. Prices vary between clinics and between patients. Confirm any treatment, and its price, with a licensed dentist before you decide.

Before you agree to dental treatment in the Gulf, check four things: who is treating you and under what licence, what the full price covers, what your policy pays, and whether the claims that brought you to the clinic are allowed to be made at all.

Who is treating me, and under what licence?

Every dentist working in the UAE, Qatar or Kuwait is licensed by a health authority, and the licence is specific: it names the person, the scope of practice and the facility. In Qatar, the rule is explicit about advertising too, where practitioners' credentials must be stated so that licence number and credentials stated exactly.

You can ask the clinic directly for the treating dentist's name as it appears on the licence, and check it against the regulator's own register. Asking is normal, and a clinic that is uncomfortable with the question has told you something.

The licence details worth checking A blank practitioner licence record drawn as a card with four empty fields: the practitioner's name, the licence number, the scope of practice, and the licensed facility. Each field is labelled, and the values are left blank. Practitioner record Name, as licensed Licence number Scope of practice Licensed facility
Ask for these four, then check them against the health authority's own register.

What does the price cover, exactly?

  • Every stage of treatment, or only the first?
  • Diagnostics: consultation, x-rays or scans.
  • Follow-up visits, and what happens when they run out.
  • What a repair or replacement costs later.

Our guide to reading a dental quote takes those apart line by line.

What will my insurance actually pay?

Ask for the dental section of your policy in writing and check the annual limit, the coinsurance and whether pre-authorisation is needed. On Dubai's minimum plan the dental benefit is up to AED 500, so for anything larger than routine work the answer is usually that you pay. See what the official table covers for the detail.

Is this advertising even allowed?

This is the check most patients never make, and it is a useful filter. Dubai's health authority sets standards for what a licensed clinic may say in its advertising, and some of the most persuasive lines are prohibited outright. Section 6.11 says that "the best", "safest", "100%" and "immediate results" must not be used.

Outcome claims are also constrained: the standard requires that outcome claims must be substantiated and include the risks. And where a clinic shows before-and-after images, the rule is specific: same person, no editing, and a no-guarantee statement.

A facility's official social media account is meant to carry the MOHAP medical advertisement licence number. If an account promising a guaranteed result has no licence number anywhere on it, treat everything else it says with the same caution.

Four questions to send by message

  1. Who will treat me, and what is their licence number with the health authority?
  2. Can I have an itemised treatment plan with prices for each stage?
  3. Do you bill my insurer directly, and does this treatment need pre-authorisation?
  4. What is the price if the treatment needs an extra stage?

Written answers take a few minutes to collect and make two clinics genuinely comparable. What the regulators say about clinic advertising is set out in the advertising rules guide.